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Ophthalmic Technician - Phoenix E Camelback
Ophthalmic Technician
This position will be cross trained to cover technician needs in both a medical and pediatric environment.
An Ophthalmic Technician is a valuable asset to a medical optometrist and ophthalmologist as they assist
in providing excellent patient care to the patients during their visit. An Ophthalmic Technician is able to
handle a wide range of duties while using equipment to perform the initial testing needed to prepare a
patient for an exam with an ophthalmologist.
Essential Duties and Responsibilities
Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they
leave
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Comply with all company policies and procedures including HIPAA
Verify patient information by interviewing patient
Recording medical history, current medications and confirming purpose of visit
Records all data in the patient's electronic medical record
Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular
movements
Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests
including visual fields, OCT, GDX, IOL master, auto refractor and topography
Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
General office duties and cleaning to be assigned by manager
Other Skills and Abilities
Reliable transportation that would allow employee to go to multiple work locations with minimal
notice
Ability to work weekends when applicable
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle,
or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift
and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by this job include close vision, color vision, peripheral vision, depth perception, and ability to
adjust focus.
Education and/or Experience
High school diploma or general education degree (GED), one-year related experience and/or training; or
equivalent combination of education and experience, COA or COT is preferred.