Smiling woman cataract patient on phone checking vision insurance benefits

Take Advantage of Telehealth for Eye Care

Your eye is itchy, irritated, and bloodshot. You suspect it could be an infection, but only a doctor can diagnose that. The problem is, you're feeling under the weather and can't get to a doctor. Not to worry — you have options to visit the doctor without even leaving your house! 


That's telehealth: The ability to receive medical advice virtually. Through an online video call, your doctor can sometimes diagnose and manage certain eye conditions without even meeting with you in person.  


Continue reading to learn more about telehealth from your local Nationwide Vision. 

What is Telehealth?

In telehealth visits, you use your phone or computer to connect with a doctor or other health professional online to receive a diagnosis or even treatment for certain medical conditions. Telehealth offers easy access to health care and reduces visits to emergency rooms. Oftentimes, it's more cost-effective, and with real-time visits, you're able to learn about your treatment options within minutes. 


Even before COVID-19 kept patients away from doctor's offices and other places of business, telehealth was a well-respected and popular alternative to an in-person doctor's visit in many fields of medicine, including eye care. Studies show that telehealth has the potential to improve the patient's experience as well as assess the need for a more comprehensive in-person visit in the future. 


Should You Use Telehealth? 

Telehealth is a wonderful alternative to traditional in-person visits, and there are many reasons why you may choose to stay at home instead of visiting in person.  


Lack of Transportation

If you live in an area that lacks public transportation, or you can’t find a ride to the office, telehealth visits ensure you still receive the care you need. 


Busy Schedule

Telehealth appointments can be conducted anywhere with a secure internet connection. This cuts your commute time and time spent in the waiting room. 


Limited Access to Medical Care

As long as you have a secure internet connection, you can complete a telehealth visit anywhere, even if your area lacks access to reliable eye care professionals.  


Mobility Difficulties

A disability or illness can make it difficult to leave home without assistance. Telehealth offers accessible care for those with limited mobility. 


Risk of Exposure

Doctor’s offices see many patients with different health conditions on a given day. Although high-touch areas are cleaned frequently, potentially harmful germs can still be present. Seeking medical care from the comfort of your home will reduce the number of germs you’re exposed to. 


What Conditions Can Telehealth Treat? 

While telehealth can be convenient and effective, it’s important to understand the limits of virtual eye care. Not every eye issue can be addressed remotely, as your eye doctor often needs to conduct in-person tests or treatments that aren’t possible through the screen. 


However, telehealth still plays a vital role in eye care. It’s a useful tool for diagnosing and overseeing some eye conditions or urgent eye problems. Plus, speaking with a doctor virtually can be a crucial first step in deciding if you need to see an eye specialist in person.  


Some examples of conditions that may be diagnosed virtually are: 

  • Chalazion: A swollen bump on your eyelid caused by blocked oil glands. 

  • Blepharitis: An inflammation of the eyelid that is red or irritated. This condition can be caused by clogged oil glands, allergies, or an infection. 

  • Subconjunctival hemorrhage: A red blood spot on the white of your eye that can be caused by eye strain, trauma to the eye, sneezing, or coughing. 

  • Dry eye: An irritating, burning, or stinging sensation in the eye may be due to dry eye. This condition is caused by inadequate tear production. 

Scheduling Your Telehealth Visit with Nationwide Vision 

Virtual visits with your eye doctor are easy. All you need is a smartphone or laptop equipped with a camera. To schedule a telehealth visit: 

1. Call your eye doctor's office and be prepared to explain your problem. 

2. Make sure to have your insurance card and calendar handy to schedule the visit. 

3. You'll receive a secure link via text or email to use when it's time for your visit. 


If you're pressed for time, unable to get yourself to your doctor's office, or need help in a hurry, telehealth can be a great alternative to a traditional in-person visit that doesn't compromise your care. Note that not all eye doctors offer telehealth, and many limit what they can offer virtually. To get a clearer picture of what our eye doctors currently provide, find a Nationwide Vision location near you

Surprise Waddell Rd
Surprise Waddell Rd
Gilbert Chandler Heights
Bullhead City
Sun City
Peoria West Bell Rd
Phoenix Arcadia
Goodyear Palm Valley
Mesa Pediatrics
Mesa Southern Ave
Glendale Cactus Rd
Phoenix West McDowell Rd
Phoenix Greenway Rd
Phoenix Moon Valley
Mesa Power Rd
Chandler Queen Creek
Phoenix Baseline
Phoenix West Camelback
Prescott Valley
Tempe Rio Salado Pkwy
Tempe Guadalupe Rd
Gilbert Val Vista Rd
Glendale West Beardsley
Chandler Gilbert Rd
Gilbert Williams Field Rd
Mesa University Dr
Lake Havasu
Park 10
Tucson Campbell Medical Center
Chandler Alma School Rd
Phoenix Bethany Home Rd
Tucson Tanque Verde
Sierra Vista
San Tan Valley
Phoenix Maryvale
Phoenix Lower Buckeye
Tucson Golf Links Rd
Tucson Valencia
Tucson Speedway
Tucson Rita Ranch
Tucson Oracle Rd
Tucson North Oracle
Tucson Marana
Tucson Campbell Ave
Tucson Broadway Rd
Tucson Ajo
Surprise Greenway Rd
North Scottsdale
Phoenix Pediatrics
Phoenix Happy Valley
Phoenix Glendale Rd
Camelback Biltmore
Peoria West Olive
Peoria Lake Pleasant
Mesa McKellips Rd
Cooley Station
Show Low
Queen Creek
Mesa Mountain Vista
Goodyear Estrella Parkway
Glendale West Northern
City Gate
Casa Grande
Apache Junction Idaho Rd.